Cleaning in Thetford, Norfolk and Suffolk

Home and commercial cleaning you can trust.

Homes, businesses, schools and care settings, cleaned properly and consistently by a local team that takes pride in the details.

5.0 from 9 Google reviews
  • £20/hour for homes
  • Free quotes, no obligation
  • Local to Thetford
Smiling Onyx cleaner in a branded lavender polo wiping a quartz kitchen worktop in a bright Norfolk home
Regular, one-off and deep cleansFor homes in and around Thetford
Commercial contractsAcross Norfolk and Suffolk
5.0 on Google from 9 reviews
Folded lavender polo shirt with microfibre cloths and a cleaning caddy
Calm, clean and
cared-for spaces

Why Onyx

The kind of cleaning team you are glad you found

We are a growing local business, so every customer matters. That shows in how we work.

  • Local and personal

    Based in Thetford, cleaning homes nearby and businesses across Norfolk and Suffolk.

  • Clear pricing

    Prices on show for homes, deep cleans, end of tenancy, ovens, carpets and sofas. Every job confirmed before we start.

  • Checked and trained

    Enhanced DBS check and BICS cleaning certificates, with the same care on every visit.

  • Respect for your space

    We treat every home and workplace as if it were our own, and leave it calm and fresh.

Commercial cleaning

Trusted by every kind of workplace

From the office down the road to surgeries, salons and schools, we plan the cleaning around how your site is used.

  • Offices
  • Hairdressers and salons
  • Doctors' surgeries
  • Vets
  • Shops
  • Libraries
  • Restaurants and pubs
  • Care homes
  • Assisted and supported living
  • Schools
  • Commercial buildings

Commercial cleaning

How it works

Getting a quote takes a couple of minutes

Tell us what you need and where. We will come back to you with a clear price and a time that works.

Smiling Onyx cleaner arriving at a cottage front door with a cleaning caddy
  1. 01

    Tell us about the job

    The service you need, the property or site, where it is and when suits you. The quote form takes a couple of minutes.

  2. 02

    Get a clear quote

    Homes are £20 per hour with no minimum visit. Other work has a clear starting price, and contracts are priced after a visit.

  3. 03

    We get it cleaned

    We arrive when agreed and clean to the standard we promised. You pay once the work is complete.

Areas we cover

From Thetford, across Norfolk and Suffolk

Home cleaning is focused on Thetford and nearby communities. Commercial, education and project work is considered across both counties.

Norfolk

Suffolk and nearby

See all areas we cover

Part of the Onyx family

Onyx Facility Service: building and estate assurance

Onyx Cleaning Solutions sits alongside Onyx Facility Service, a separate business helping schools, healthcare, commercial and community organisations understand their buildings, manage compliance and make confident decisions.

Facilities professional inspecting a fire door in a school corridor

Our work

Real photos from a recent clean

Taken on the job: the kitchen, bathroom, bedrooms and living room after an Onyx clean.

  • Onyx cleaner in shoe covers cleaning a tiled kitchen floor
  • Cleaned kitchen with white cupboards, grey worktops and a dark tiled floor
  • Cleaned living room with fresh carpet and a fireplace
  • Cleaned family bathroom with bath, basin and toilet
  • Cleaned upstairs landing with carpet and open bedroom doors
  • Empty bedroom with a freshly cleaned carpet
  • Close-up of a cleaned white bathroom basin and taps
  • Cleaned dark tiled kitchen floor by patio doors

Get a free quote

Google reviews

What our customers say

5.0From 9 Google reviews
  • We hired Onxy Cleaning solutions to deep clean our house after we sold, we couldn’t be happier with the service provided. Clare was professional, thorough and left our house immaculate ready for the new owners.

    CrystalNovember 2026

  • Great service

    JamieNovember 2026

  • Onyx was fantastic! Clare was very professional and gave the house a great thorough clean, nothing was too much for her. Will be using again. Thank you!

    JennaOctober 2026

  • Very pleased with the service provided by Onyx cleaning. We discussed the jobs that needed doing and they were carried out to a high standard. Super friendly team. Will definitely use again. Thank you!

    VinceOctober 2026

  • Very happy with the service received at Hyper centre. Clare was very professional, friendly and thorough with good attention to detail. Highly recommend to anyone looking for a reliable company in Norwich.

    Emma, NorwichOctober 2026

  • Had onyx cleaning solutions out to help clean my property. claire is very professional and hard working with a great attitude. They did a fantastic job at a fair price, will definitely use them again. highly reccomended.

    CarlOctober 2026

  • Couldn't be happier with the service I received, communication was very clear and finally someone who was extremely reliable and listened to what I actually needed. Job was completed to a really high standard, overall 5 stars from me.

    RachelOctober 2026

  • Wow not often that l leave reviews, but the house clean was amazing almost thought I'd walked into somebody else's house. Really happy with the standard and it was an excellent job at a good price, worth every penny. I will defo use again.

    PaulOctober 2026

  • Absolutely Outstanding Service! I cannot recommend Claire and her cleaning business highly enough! We booked Claire to give our home a thorough clean ahead of a family party, and the results were absolutely outstanding. The attention to detail, professionalism and care that went into everything were second to none. The whole house was left looking immaculate, smelling fresh and feeling absolutely spotless. It made such a difference knowing everything was taken care of, allowing us to focus on enjoying the occasion with our family. Claire clearly takes enormous pride in her work, and it really does show. A genuinely fantastic service from start to finish. Thank you, Claire! We will certainly be using your services again and wouldn’t hesitate to recommend you to anyone looking for a reliable, professional and exceptional cleaner!

    AlexOctober 2026

Read all reviewsLeave us a review on Google

Go on, try it

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Drag your mouse, or swipe with your thumb, across the glass. Our cleaners do the real thing every day for homes and businesses across Thetford, Norfolk and Suffolk.

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Spotless, every time

Love that sparkle? Let us do the rest.

Home cleaning from £20 per hour, no minimum visit. Every price confirmed before we start.

Deep cleans from £25/hrEnd of tenancy from £145
Get your price today
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FAQs

Good to know

How much does home cleaning cost?

Routine home cleaning is £20 per hour for one cleaner, with no minimum visit. Deep cleans are from £25 per cleaner, per hour.

What are your other prices?

End of tenancy cleaning is from £145, oven cleaning from £50, carpet cleaning from £40 per room, sofa cleaning from £55 and builders' cleans from £150. Commercial, school and care home work is priced after a visit.

Which areas do you cover?

Our residential cleaning is focused on Thetford and nearby communities. Commercial, education and project work is considered across Norfolk and Suffolk.

How do I get a quote?

Use the quote form, call 07920 793597 or email hello@onyxcleaningsolutions.co.uk. Tell us the service you need, where you are and when suits, and we will come back to you.

How do I pay?

By bank transfer or card/online payment after the clean is complete. Approved commercial customers can be invoiced monthly.

Do you clean businesses as well as homes?

Yes. We clean offices, salons, surgeries, vets, shops, libraries, restaurants and pubs, care homes, supported living, schools and commercial buildings.

Ready for a cleaner space?

Tell us about the job and we will come back to you with a clear quote with no obligation.

Call Free quote